EVERY EVENT YOU CAN IMAGINE HAS SEEN Our staff IN ITS WINGS, FROM STAR-STUDDED SPECTACLES THAT MAKE JAWS DROP, TO INTIMATE DINNERS IN TUCKED-AWAY TOWNS.
"Splendid just get it! They get our brand, our ethos, our values and what we are trying to achieve as a company. We truly feel like we’ve met our perfect match and staffing partner. We’ve now delivered some exceptional and successful events together from Silverstone Grand Prix to Disney+ Film Premieres, and our relationship spans back to when I first worked with Splendid in 2017 – so it’s a great team united! If you don’t have Splendid in your little black book, you really should have!”.
The Ripe Avocado
Jay Burgesson-Carter, Founder and Managing Director
EVENT & bar STAFF
Splendid event staff are more than just ‘the staff’, our team are selected for their can-do attitude and commitment to working hard to achieve amazing results. The skills that all event staff need can easily be taught, but we are looking for more than this in a Splendid team member; we seek out those individuals with a desire to be shown and in turn learn amazing skills that they will use for the rest of their lives.
Our event and bar staff are not people who generally intend to work in hospitality as a career choice, they are down to earth people who hold a multitude of talents, creative, practical and academic. We try and catch them in a window of their life where they have a desire to throw their energy at a job that has great flexibility and compliments their other longer term aspirations.
Splendid’s 28 years of experience allows us to select individuals who thrive and excel in the fast paced, dynamic and highly changeable hospitality world. The huge variety of events we work at along with the internal progression offered withing Splendid, keeps them hooked.
Splendid can provide all Front of House staff for your event, whether you are looking for staff for an intimate family celebration, a wedding or larger scale for sporting events or large sit down dinners or receptions… we can help! Our dedicated office team are happy to discuss and support you with your staffing requirements. Roles we can support on include; Waiting Staff, Cloakroom Staff, Team Leaders, Silver Service Teams, Bar Staff, Baristas, Cocktail Bar Staff, Personal Butlers, Hosting Staff, Mixologists, Guest Experience Teams and all levels of Management up to and including Consultancy.
A caterer or party planner, can put vast amounts of time into the preparation of a party, but it is the event staff that engage with the guests at the front line and deliver that detail. Amazing food served badly is remembered only for the latter, amazing food with incredible service becomes an experience and memory that guests never forget.
Unsure where to start or looking to find out more about Splendid and what we can offer? We’d love to hear from you, get in touch today!
"I have worked with Splendid for years, and they are without a doubt our number one go-to for all staffing requirements, and we consider them an extension of the Social Pantry events team. Whether it be for high-profile events at some of London’s top venues, an intimate menu tasting at HQ, or huge feasting events for thousands at a festival, Splendid provide the most excellent service and extremely high level of staff from beginning to end. As a team, we are always delighted when we know an event is staffed by Splendid, as we know we will be in safe hands and will deliver the event to the highest standard possible."
Social Pantry
Alex Head, Founder
Hosting & brand ambassadors
Splendid’s Event Hosting Team are the first impression your brand deserves. From polished staff on guestlist duties at a private gallery, to high energy table hosts for an immersive dining experience, they are more than just a presence on your event. Hosting staff provide the personality that brings your brand and event to life. With vast luxury event experience, our Hosting team bring a natural and infectious energy to every room.
Creating a memorable event requires more than just operations; it requires an atmosphere. Our event hosting teams bring an "air of theatre" to every interaction. Whether it’s a warm smile on arrival, providing effortless direction around a venue, or sharing in-depth brand knowledge, we ensure every guest feels genuinely seen and welcomed. We don't just stand at the door; we facilitate a lasting impression.
Our brand ambassadors and hosting team are hand picked for their personality, charm and their ability to build swift, meaningful connections. Around 30,000 staff have passed through Splendid’s books and as a result we are able to spot true talent and the shining ‘stars’ who go on to form our Hosting team, with the shiniest joining our elite Guest Experience Team. Many of these team members coming from acting and creative backgrounds, they possess the natural confidence and charisma needed to represent premium brands. When you book Splendid, you are booking a team you can trust to lead with professionalism.
While sharp business attire is our standard, we understand that every event has its own visual language. Whether you require a sleek corporate look, a branded uniform or something completely "out of the box" to match a theme, we are here to collaborate. We’ll work with you to ensure our team’s look is the perfect fit for your event’s aesthetic.
For those looking for the next level, our elite Guest Experience Team play a pivotal role in crafting and delivering your guest’s journey. These seasoned event professionals will quickly become an extension of your own team. From first arrival to final farewell, every detail is executed with precision and personality, combining immersive moments, tailored hospitality and understated excellence. They are the heartbeat of every memorable occasion.
Get in touch today to speak to our team about our host, brand ambassadors or more information on our elite Guest Experience team at your next event!
"We've been partnered with Splendid for over a decade, and they've consistently delivered a great experience. Their contribution to the smooth running of our catering business has been significant, providing reliable staff and high-level management services. The team they provide for each event is hard-working, friendly, and capable, with impeccable attention to detail. Their respectful and caring approach towards our clients is excellent. We wouldn't hesitate to recommend Splendid."
Wilde Thyme
Craig Rochester, Operations Manager
event & bar management
At Splendid, we don’t just hire managers; we cultivate them. Every one of our Event Managers and Bar Managers have progressed through our ranks, using Splendid as their professional training ground to master our core values of teamwork and event service transformation. This organic growth ensures that the Splendid ethos is woven into the fabric of their leadership. Because they have worked every role themselves, our managers possess an intuitive understanding of our internal team's individual strengths and skills. This deep-rooted connection allows them to lead, motivating our staff to shine while providing our clients and venue partners with a familiar, trusted face they have known for years.
Our management tier is designed to scale with the ambition of your event. For curated evenings, such as a refined canapé reception at the National Gallery, our Event Managers provide the confident, charming oversight needed to manage guest flow, service and front line engagement. For larger, more intricate projects, our Senior Operations Managers often step into a consultancy role. They don’t just manage; as required they can oversee and orchestrate the entire service delivery, handling complex client communications and on-site logistics with effortless poise. Whether it’s a high-energy bar or a multi-day international summit, our managers ensure every detail is delivered to the highest standards.
The hallmark of a Splendid Manager is the ability to be a calm, decisive force, everywhere at once, yet always composed. They are a step ahead. Selected for their natural charisma and leadership qualities, our managers are true team players who excel in fast-paced, dynamic environments. They act as the essential bridge between the caterer, the venue, the suppliers; ensuring that the client’s vision is delivered meticulously and with a smile. When you book a Splendid manager, you are securing a leader who understands that amazing service is the difference between a simple event and a lasting memory.
Get in touch with the team to hear more about Splendid Management Teams!
"The Splendid team, you are fantastic as always, going above and beyond.
I am always calm when I know I have my Splendid ‘comfort blanket’ for support! ”.
Caroline Perry
Luxury Event Party Planner
Event consultancy
When hosting events in unfamiliar settings or international destinations, the challenge isn't just finding resources, it is ensuring they meet the exacting standards of a high-end global audience, while being as ethical as possible. As your Guest Experience and Hospitality Service driven Event Consultants, we act as the eyes and ears for the end client. Be this an Event Agent, Party Planner or Private Client. We bridge the gap between local teams and your vision, ensuring that even in complex, multi-day, or large-scale environments, the hospitality is seamless.
Our team are everywhere at once, motivating, inspiring, and assisting existing staff to ensure the service runs like clockwork and stands out for all the right reasons. We take the pressure off the host and the planner, allowing them to enjoy the occasion knowing we have their back every step of the way on. Our consultants have years of experience, who use their life skills to communicate confidently and solve problems in real time. By instilling our core values of teamwork and perfection, we turn standard service into a high-performance.
This is not just an on the day support, Splendid consult on pre event consultation. From site visits, tastings, event sheet development, project planning, transport and delivery, plus all event logistics.
Specialised Consultancy Services include;
- International and UK Based Event Consultation: Experienced on-site support for planners in foreign markets, ensuring local hospitality meets five-star international expectations, in partnership with the Splendid team.
- Private Client Event Support: Bespoke management for high-end weddings and private parties, delivering a "smile on arrival" and a seamless guest journey.
- Chef Service Consultancy: Strategic operational guidance for large-scale culinary projects, helping catering teams scale their service to deliver incredible experiences for hundreds of guests at once.