EVERY EVENT YOU CAN IMAGINE HAS SEEN US IN ITS WINGS, FROM STAR-STUDDED SPECTACLES THAT MAKE JAWS DROP, TO INTIMATE DINNERS IN TUCKED-AWAY TOWNS.
"We have worked with Splendid for several years now and have always been very impressed with the quality of waiting and bar staff we receive and the support their head office is able to give when planning the events. They are always understanding of last-minute changes and always go above and beyond to meet our requirements. We wouldn’t be able to run our events without them."
The Clink Events
Jonny Whitfield, Managing Director
(received April 2023)
EVENT STAFF
Splendid event staff are more than just ‘the staff’, they have been selected based on their can-do attitude and commitment to working hard to achieve amazing results. The skills that event staff need to become good can easily be taught by us, but they need to arrive with the desire to be shown and in turn learn amazing life skills that they will use for the rest of their lives.
Our event staff are not people who generally intend to work in hospitality as a career choice, they are down to earth people who hold a multitude of talents, creative, practical and academic. We try and catch them in a window of their life where they have a desire to throw their energy at a job that has great flexibility and compliments their other life which can be as a creative after university such as actors or designers or during their degree or masters.
Our careful selection always pays off as these people excel in fast paced, dynamic, exciting and highly changeable hospitality events. The huge variety of venues and sometimes wild occasions, along with progression within Splendid keep them hooked until their other calling becomes a thing. Our teams evolution covers waiting staff, cloakroom staff, bar staff, baristas, personal butlers, hosts/hostesses, mixologists and management.
We instil in all our team Splendids’ core values that keep them focused and driven to the common goal of perfection using teamwork. Our event staff thrive and their other lives give them an inner spirit that allows them to confidently communicate with guests and shine their unique personality, in turn putting the guests at ease and making the event a truly memorable one for everyone.
A caterer or party planner, can put vast amounts of time into the preparation of a party, but it is the event staff that engage with the guests at the front line and deliver that detail. Amazing food served badly is remembered only for the latter, amazing food with incredible service becomes an experience and memory that guests never forget.
"I have worked with Splendid for years, and they are without a doubt our number one go-to for all staffing requirements, and we consider them an extension of the Social Pantry events team. Whether it be for high-profile events at some of London’s top venues, an intimate menu tasting at HQ, or huge feasting events for thousands at a festival, Splendid provide the most excellent service and extremely high level of staff from beginning to end. As a team, we are always delighted when we know an event is staffed by Splendid, as we know we will be in safe hands and will deliver the event to the highest standard possible."
Social Pantry
Alex Head, Founder
(Received August 2023)
PROMOTIONAL STAFF
From the suited and suave greeter outside a gallery to the fun and friendly table host 100 feet in the air, the Splendid Promotional Team have seen it all. With experience in welcoming guests, managing anyone from VIPS to delegates and being an ambassador for your brand, they bring their natural energy to brighten every room and contribute to making your event that much more special.
It takes a lot to stand out from the crowd when creating a promotional event. To build an atmosphere both memorable and engaging is a true challenge and it is essential for guests to feel genuinely welcome throughout to truly appreciate the experience. This is where we come in. Our team makes it easy, bringing an air of theatre and their natural affinity for engaging on a personal level with each and every guest. The smile on arrival, the effortless direction around the venue and in-depth knowledge of your brand will create an experience that leaves a lasting impression.
Selected for their charm and comfort in the limelight, we look for people who have that drive to swiftly build meaningful connections and create a comfortable and welcome environment. Always with a big personality and often a background in acting or other public creative projects, our team display their confidence and charisma proudly. Splendid’s Promotional Team stand above the rest, they are a team you can trust with your brand.
Business attire is standard for our promotional team however if you would prefer a branded uniform or something even more out of the box let us know – our team are always delighted to put themselves out there! We will gladly explore all possibilities to create your picture perfect event.
"We've been partnered with Splendid for over a decade, and they've consistently delivered a great experience. Their contribution to the smooth running of our catering business has been significant, providing reliable staff and high-level management services. The team they provide for each event is hard-working, friendly, and capable, with impeccable attention to detail. Their respectful and caring approach towards our clients is excellent. We wouldn't hesitate to recommend Splendid."
Wilde Thyme
Craig Rochester, Operations Manager
(received Nov 2023)
CONSULTANCY
This role is a complex one, yet simple. When a party planner has an event in an unfamiliar setting or country, it is always right and ethical to use the local resources as much as possible, but they often are not at the service level or standard that a high end international audience requires. It could be for example a 5 star hotel, that is amazing at day to day service to hotel guests, but actually they are remarkably unfamiliar with event service for several hundred people at the same time over a few days in different venues.
The consultants role is to be the eyes and ears on behalf of the end client, so that they feel that they have someone on their side that is making sure all the details of the levels of hospitality are delivered. It could be assumed by the last statement that the role is to be a thorn in the side of the people they are working with, but ironically it is the exact opposite. The role is to motivate, inspire, assist, develop and explore the very best way service can be delivered so that the staff are looked after and energised, the service from the hotel shines and the client can truly enjoy their occasion knowing that there is someone that has literally got their back on everything hospitality related.
After a recent incredibly successful event, the bride turned round afterwards and said “why did you just not say when we first met that you were hospitality ninjas, as that is how you work”. Its an unusual strapline, but yes the role is to be everywhere and make the very best happen and leave nothing to chance.
"We are thrilled to have worked with Splendid over the last 6 years as an extension to our events team, always working with great professionalism and enthusiasm. We would be happy to suggest them as preferred supplier and look forward to working on many more events together! Throughout this time, they have seamlessly integrated into our operations, consistently exhibiting the highest levels of professionalism and dedication. We are happy to endorse Splendid as a preferred supplier who have undoubtedly played an integral role in our journey, and we look forward to continuing partnership."
Bubble Food
Michael Collins - Managing Director
(Received 31.01.2024)
GUEST EXPERIENCE
The key to any event is the guest experience: that extra polish and glamour that turns your evening into something to remember. Amazing food, an incredible venue and beautiful decoration are all key, but without the warmth and enthusiasm of real people, this can all fall flat. Thus it falls to us, the staff on the front line, to cultivate and deliver your vision.
Every event is unique and it is the specific details and small decisions that grow and shape the experience of your guests, from the second they step in the door to when they collect their coat. When a single moment can dictate the impact of an entire evening it is vital that nothing is overlooked. We endeavour to provide a personalised service in every respect, no aspect too small or challenge too large.
Splendid has a long-standing history of bringing the guest experience to the next level with an established pedigree of delivering truly exquisite occasions. A friendly smile, perfectly chosen uniform and charming manner are essential, but only the first steps in the process of your dream becoming a reality. It is the personality of the staff, that unique inner light that shines out to tie everything together and lift your whole event to its full potential.
Our team is always working one step ahead to provide an immaculate service and anticipate your every need. With us behind you any and every event will become more than just a night out - it will become a memory to cherish.